Data Deletion Request — GoNabdh

How to request deletion of your GoNabdh account or personal data across Website, Business, and Members App.

Scope

This page explains how to request deletion of personal data associated with GoNabdh products (Website, Business, Members App, and related services). It supports app-store "delete account / data" disclosure requirements.

Important distinction

Platform / GoNabdh accounts (operator owners, staff logins we operate, marketing contacts): request via the steps below. - Member records held by a business: that business is typically the controller. Contact the business first for bookings, memberships, and attendance history. You may also email [email protected]; we will guide or forward the request as appropriate.

How to request deletion

1. Email [email protected] from the address associated with your account (or state the phone/email used to register). 2. Subject line: `Data deletion request`. 3. Include: full name, product (Business / Members / Website), organization name or portal slug if known, and whether you want account closure, data export, or both. 4. Alternatively, submit the [contact form](/contact) and select a privacy-related intent if available.

We will acknowledge the request and complete it within a reasonable period (typically 30 days, sooner when feasible), unless law allows or requires longer retention of specific records (e.g., invoices, fraud logs, dispute evidence).

In-app account deletion (mobile)

Where the GoNabdh Business or Members mobile app provides an in-app delete/close account control, use that flow first. You can still email [email protected] if the control is unavailable or fails.

What we may retain

We may retain limited information when necessary to:

comply with tax, accounting, or legal obligations - prevent abuse or resolve disputes - honor backup retention windows, after which data is deleted or anonymized

Operators deleting member data

Business administrators should use organization-console tools where available for customer erasure/export workflows, and contact [email protected] for platform-assisted requests.